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Brenda O’Neill, born in 1957, was raised in Forestdale, a small town west of Birmingham. She took her first food service job at Jack’s Hamburgers. In 1972, at the age of eighteen, she became one of the first female managers hired by Jack’s. She worked there until 1982. She then took a few office jobs, but she missed the challenge and unpredictability of managing fast food restaurants.
O’Neill decided to return to work in restaurants. In 1986, she was hired as an assistant manager at Milo’s Hamburgers in Forestdale. Six months later, she became the general manager. Over the years, O’Neill has honed her management skills in several different Milo’s throughout central Alabama. She opened stores in Cullman and Jasper, Alabama. She became the general manager of Milo’s Hamburgers in Jasper, Alabama in 2018.